Save big on select digital products!

No Refunds

All sales are final once your digital product download is enabled.

Last updated: October 6, 2026

Everything sold on Ella Wealth Community is a digital download, delivered instantly. Because a file can't be returned once it has been downloaded, sales are final, except where the law gives you a right to a remedy (section 3).

1. What this policy covers

This policy applies to all digital products bought from ellawealthcommunity.com: guides, playbooks, templates, prompt packs and checklists. Free downloads cost nothing, so no refund applies to them.

2. Your right of withdrawal

Under EU consumer law you normally have 14 days to withdraw from an online purchase. For digital content, this right ends once the download starts, provided that before paying you:

  1. expressly agreed to the download starting immediately, and

  2. confirmed that you understand you lose your right of withdrawal as a result.

You give this agreement at checkout. Your order confirmation email records it.

3. When you are entitled to a fix or a refund

You are still entitled to a remedy if:

  • the file is corrupted, won't open or is incomplete;

  • a template link included in the product (for example to Canva) doesn't work;

  • you received the wrong product;

  • you were charged twice for the same order; or

  • the product is materially different from its description in the shop.

In these cases, email info@ellawealthcommunity.com with your order number. I will first send a working or correct file. If that can't be done within a reasonable time, you'll receive a full refund.

4. Before you buy

Each shop page describes what the product contains and who it is for. If you're unsure whether a product suits you, email me before buying and I'll answer your question.

5. Frequently asked questions

Can I exchange a product? Exchanges aren't available once the download link is active.

What if I can't download my file? Email me with your order number and I'll send it again, usually within a day.

Is my payment secure? Payments are handled by Stripe over an encrypted connection. I never see your card details.

6. Contact

Gizella Nagyne Palinkas: info@ellawealthcommunity.com